CATALOGUE AND PRICE LIST THE OPERATION
AT A GLANCE:
- HOW TO PLACE AN ORDER
- HOW TO MAKE YOUR PAYMENTS
- POSTAL ARRANGEMENTS
- TERMS AND CONDITIONS
- MAIL ORDER PRICE LIST
- ADDITIONAL INFORMATION
"Free Flight Supplies" site continues to develop. The philosophy is to keep the site simple allowing for easy maintenance and fast loading. Navigation is simple with each page being linked back to the home page. For improved viewing the 'Index' frame left will allow you to both see a particular item then move to other pages at the same time.
The theory behind this operation is to supply items which are needed by the free flight modeller or any other modeller that cannot be readily obtained through the normal model shop outlets. I also believe in the builder of the model principle so what you will find on my list are components, plans materials etc.: rather than ATRF stuff. I supply the goods by mail order in the main. I have built this little operation alongside my flying activities and many of the items listed are used or have been developed and tested by myself. I am not a shop although but if you are passing through Norwich you are welcome to call in, a quick telephone call first to check that I'm at home will save a wasted diversion.
You can also find me at major free flight events - look out for the red and yellow "Free Flight Supplies" flag. As well as U.K. events I also attend a few of the major European free flight events. I take a selection of my range of items with me to most events so give me a look and make a purchase. Check my newsletter which contains my proposed movements. The range of items is now so vast that it is not possible to bring everything so to avoid disappointment please give me a call. Special deliveries can be made at events let me know your specific requirements so that I can arrange, if you order this way please remember to turn up to collect.
We now have a page on Facebook. Click here
I am always trying to extend and develop the range of items sold, so suggestions for additions please? presently I'm trying to deepen the range rather than rather than widen into new lines. Click here to send your thoughts and ideas. I look forward to hearing from you. If you know where I can obtain suitable items, or have something that I could distribute please advise! Keep in touch for additions and changes to the list (the list is usually updated each quarter). The cost is £1.00 plus an A4 (minimum size) SAE for £2.50. The latest hard copy price list and catalogue is number 82 dated February 2013, or down load a list see below. I try to keep the range of items stocked consistent. However, the specialised nature means that sizes and specifications may be subject to unforeseen changes. If there are any improvements to the products that you consider to be useful please let me know and I will look into the possibilities. The weights and measurements that are quoted are a mixture of metric, Imperial etc. dependent on the source of supply - the supply measurements will be used, derived dimensions will be in parenthesis (). Remember that If I've got it then I list it! and vice versa!
If I’m out of stock of an item I will advise accordingly amend the charge and supply as appropriate. As and when stocks are replenished I will advise.
Over the past few years due to stable economic conditions I have been able to hold my prices steady with only the odd adjustment. However the recent problems within the Global economy is having an effect on all of our lives. Free Flight Supplies is not immune to these problems. The fall in the value of the pound sterling against most major currencies is having an effect on the price that I am now paying for some of my stock. This means that I will have to increase prices as and when stock is replaced. This will not impact on those of you on the right side of the currency equation, the biggest impact will be for my domestic customers. Please be aware in these times I may have to make instant changes. So do check the prices before ordering.
Come what may Free Flight Supplies will continue to operate!
Click here to complete an on-line questionnaire and send me your thoughts about the operation.
If you have further thoughts or comments you can paste them in my guest book guest book
I receive many queries, I try to answer everybody. However, please enclose an s.a.e. or reply coupon, give me a call, or send an e-mail here. Please feel free to download the list and pass it on - spread the word, it all helps! Also links to yours or any other site that is relevant would be appreciated, I will reciprocate. As time permits this list and the web site will be developed to provide more and more useful data.
To assist ordering, the list is sorted into generic types or class to which they are applicable i.e. covering material or glider, where possible I try to put in cross references. As it is impossible to pigeonhole some items, you are still advised to browse the whole list! Links across pages are provided where appropriate. Or check the summary index list.
If you a browsing for a friend, thinking of a gift for a relative, or a prize for an event Free Flight Supplies is more that happy to provide you with a gift voucher to be encashed by the bearer for any of the products on the list.
I'm trying to make my contribution to saving the planet so I will send stuff in reused packaging materials, tubes, boxes, jiffy bags, glass jars and envelopes whenever possible. Remember to let me have tubes back for reuse OK?
Although I try hard not to make mistakes on these page there are errors that slip through from time to time. If you spot one I would be most grateful if you would point it out. Also, if you find any of the links broken please let us know so that they can be fixed.
Click here to download a Microsoft Word copy of the products and price list (number 82 February 2013).
Click here to download a PDF format file of the products and price list (number 82 February 2013).
*To download this file you need pdf software such as Adobe Acrobat® Reader®. If you do not have Adobe on your Computer you can Download Free of charge from their web page, follow the instructions below.
Obtain the latest version from the Adobe web site by following the link.
You will only need to download and install the software once. The reader software is quite large and may take quite some time to download. Please be patient.
* Abode PDF
Adobe® Portable Document Format (PDF) is the open de facto standard for electronic document distribution worldwide. Adobe PDF is a universal file format that preserves all the fonts, formatting, graphics, and colour of any source document, regardless of the application and platform used to create it. Adobe PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by anyone with free Adobe Acrobat® Reader® software.
Remember that Adobe is required for the download of other information etc on this web site.
If you prefer a file copy rather than the www just e-mail me with a request and I will send it to you as an attached file. This may be of benefit in countries where on line downloading is slow and telecom. costs are high. e-mail me here to request the list. Remember the hard copy catalogue is in a different format and, by necessity, contains less data than the web site.
Images are being added to the pages. As I obtain an image I will add it. The speed of loading of the site will not be compromised as only each requested image will be loaded.
Remember that if you add this site to your favourites some ISPs and software will allow you to set a an automatic message to advise you of site updates.
If you prefer, be kept up to date with new products etc. sign up on the Free Flight Supplies mailing list. Alternatively, for new items click here.
Emailing your queries/questions before you place an order can help me more easily satisfy your needs. It will help expedite your order if all the details of your order are placed in the body of the e-mail rather than in an attached file. Sometimes there are problems opening the file, or the format gets distorted by either yours or my software, plus there is always the danger of the accidental virus transmission!
E-mail your queries here
Free Flight Supplies offer alternative methods in the placing and the payment of your order:
Call me in the UK Monday to Friday and weekends on 01603 457754, if you're calling from outside the UK +44-1603-457754. I have an answer phone so please leave a message if we are not there.
I can also be contacted by SKYPE
FAX your order on 01603 457754, from outside the UK +44-1603-457754.
Click here to send your order via e-mail. Your order will be acknowledged via e-mail. If your software does not have "£" symbol "GBP" or "L" is an acceptable convention.
Click here to send your order via the secure online order form. As above, your order will be acknowledged via an automatic e-mail. This sometimes fails as some ISPs treat these responses as spam.
Click here to use a currency converter. Remember that the actual cost will differ slightly as it depend upon your bank or credit card at the time the transaction is processed.
Mail your order to:
MICHAEL J. WOODHOUSE
12 MARSTON LANE, EATON, NORWICH,
NORFOLK, NR4 6LZ, UK
To assist the processing and supply of goods, please write clearly or type your name and complete address on the top of your order. Would you also add your telephone/fax number or e-mail address in case I need to query your order. I have started to build a file of customer details please note that this list will be held for Free Flight Supplies use only.
PLEASE REREAD BEFORE PLACING YOUR ORDER - USE TELEPHONE, FAX OR E-MAIL FOR ANY QUERIES/QUESTIONS BEFORE FINALISING YOUR ORDER.
I always reply to e-mail so if you hear nothing please try again as the original may have got lost somewhere in transmission.
TOP OF PAGE
MAIL ORDER PAYMENT METHODS - PAYMENT WITH YOUR ORDER IS MANDATORY
CASH (GBP £'s, US $ & MAJOR EUROPEAN CURRENCIES ONLY), CHEQUE, POSTAL ORDER OR BANK DRAFT WITH ORDER &endash; PAYABLE TO FREE FLIGHT SUPPLIES. DUE EXCESSIVE COSTS CASH ON DELIVERY (COD) TERMS ARE NOT AVAILABLE.
PLEASE NOTE THAT EUROCHEQUES ARE NO LONGER ACCEPTED BY MY BANK
An overseas draft or cheque should be drawn on a U.K. Bank. A cheque or draft drawn in your own currency must include an additional sum to cover U.K. Bank charges allow £15.00 per Cheque.
NOTE FOR SMALL OVERSEAS ORDERS I AM HAPPY TO RECEIVE PAYMENT IN $ BILLS THUS AVOIDING CHEQUE AND CURRENCY CONVERSION CHARGES.
PAYMENT TO FREE FLIGHT SUPPLIES BANK ACCOUNT
Payment can be made direct to Free Flight Supplies bank account, please here for details.
Please remember that you need to include the cost of the UK bank charges.
PAYMENT BY CARD
Free Flight Supplies can now accept card payments. The following cards are acceptable:-
VISA/MASTERCARD/MAESTRO, VISA DEBIT & VISA ELECTRON SWITCH, SOLO & JCB.
When placing your order please advise:- Card type - card number - card expiry date - issue date/number if appropriate. Card orders under (excluding postal costs) £10.00 are subject to a surcharge of £1.00.
You can fax your card details to 01603 457754, from outside the UK +44-1603-457754.
TELEPHONE ORDER BY CARD
When placing card orders by 'phone please have all the details of your order to hand as well as you card details.
PAYMENT VIA PAYPAL
If you want you can make payment via PAYPAL. Simply click on the logo above to activate the system. Payments to - <firstname.lastname@example.org> Paypal orders under (excluding postal costs) £10.00 are subject to a surcharge of £1.00.
In some countries where the payment by standard methods is difficult you can, if you wish, pay using the facilities offered through Western Union agencies. Make the payment to your local office and simply advise me the payment number.
TOP OF PAGE
POSTAL - ARRANGEMENTS
All mail order items are sent via the national postal authorities. The authorities place various conditions on goods handled. The size, kits and in particular the length, is restricted to, in the main, 90cm. FFS products are tailored to suit, this restriction precludes the sales of longer lengths of the thicker grades of carbon sheet. However some of the thinner grades of carbon can avoid the additional postal charge by being send rolled. If products arrive damaged or you believe they may be lost in transit please advise immediately. I try to recycle packaging whenever possible so mailing tubes, jiffy bags, glass jars and boxes, etc. are always welcome just ask for a refill! Large or odd orders may fall outside the scope of my standard list of charges, please get in touch and we will sort the best option for both Free Flight Supplies and yourself.
US & REST OF WORLD
Orders under 100.00GBP
Orders over 100.00GBP
Packages over 90cm long and kits postal premium charge
4.00 in addition to the above
15.00 in addition to the above
15.00 in addition to the above
Overseas orders are sent at the standard rate, this is by air within Europe. Outside Europe goods are sent by surface mail, airmail is very expensive. If airmail is required extra payment is required.
NOTE NEW ADDITIONAL CHARGE FOR LONG PARCELS.
If requested I can cut the ordered material into lengths that when packed will save incurring the additional postal charges.
TOP OF PAGE
TERMS AND CONDITIONS
In the event of price changes, or currency problems, I will adjust the quantities supplied to agree with the payment. Prices are in Pounds sterling GBP, foreign currency conversion will be at the rate pertaining at the date of sale. As my little operation is carried out on a part-time basis, and as many of the goods come from overseas and/or are "special", there may be occasional delays in getting supplies to you. Please be patient. I try to send off orders by return of post. Also note that the goods may be sent in more than one package so don't panic the rest should be in the next post! I TRY TO SEND ITEMS ASAP HOWEVER ALLOW UP TO 28 DAYS FOR DELIVERY. P.S. I DO OCCASIONALLY GO ON HOLIDAY! If you sign on for the newsletter you will get advance warning of the dates when I will be absent. Remember there is only me and I do have other calls upon my time! Non of the above is helped by the fact that the speed and frequency of the delivery of mail services is deteriorating.
IF YOU HAVE A PROBLEM WITH ANY OF THE GOODS RECEIVED, PLEASE GET IN TOUCH AND I WILL DO MY BEST TO SOLVE THE PROBLEM. HOWEVER, I CANNOT BE RESPONSIBLE FOR GOODS ORDERED IN ERROR AND ANY REFUND WILL BE SUBJECT TO A 10% HANDLING CHARGE AND RETURN POSTAGE. THE MINIMUM HANDLING CHARGE 1.00 NOTE THAT PLANS ARE NON RETURNABLE.
REMEMBER PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. LOST/DAMAGED ITEMS ARE REPLACED WHEN AGREED BY THE POST OFFICE.
THE LIST IS PRESENTED ON A BASIS OF E&EO (ERRORS AND OMISSIONS EXCEPTED) I DO MY BEST TO ENSURE THAT THERE ARE NO ERRORS. HOWEVER THEY WILL OCCUR FROM TIME TO TIME. IF YOU SPOT ONE PLEASE FEEL FREE TO SHOUT AT ME!
TOP OF PAGE
MAIL ORDER PRODUCT LIST As the list is large to save surfing time you may find it easier to start your search on the summary index page.
Search the individual pages or if all else fails and you can't find what you want! You could try using the Free Flight Supplies internal search engine. Just slam in the key words and see what comes up. The search will provide a few lines plus the link through to the area of interest
The pages should help you with the purchase of goodies as well as providing ancillary background information.
TOP OF PAGE
HOW TO PLACE AN ORDER
HOW TO MAKE YOUR PAYMENTS
TERMS AND CONDITIONS
MAIL ORDER PRICE LIST